Frequently Asked Questions

Sizing & Fit

How do I find my size?

Each Style Vines piece can be checked with a detailed size guide on our product's sizing page https://stylevines.com/pages/size-guide. We recommend measuring yourself and comparing to the garment measurements provided, as sizing may vary slightly between styles and fabrications. If you are between sizes, we suggest sizing up for a more relaxed, editorial drape.

Do your garments run true to size?

Our pieces are cut with an elevated, relaxed silhouette in mind. Most styles run true to size, though we note any exceptions directly on the product page. When in doubt, our concierge team is happy to advise.

Fabric & Care

What materials do you use?

We source only premium natural and blended fabrications — including linen, silk, cashmere, and fine cotton — chosen for their hand feel, drape, and longevity. Full fabric composition is listed on each product page.

How should I care for my Style Vines pieces?

To preserve the integrity of your garments, we recommend gentle hand washing or dry cleaning for delicate fabrics. Detailed care instructions are printed on each garment's label and listed on the product page. Treat your pieces with care and they will age beautifully.

Shipping

How long will my order take to arrive?

Standard orders are processed within 1–2 business days. Delivery typically takes 5–7 business days within the US. Expedited shipping options are available at checkout. You will receive a tracking number by email once your order has shipped.

Do you ship internationally?

Yes, we ship to select international destinations. Shipping times and costs vary by location and will be calculated at checkout. Please note that customs duties and import taxes may apply and are the responsibility of the recipient.

Returns & Exchanges

What is your return policy?

We accept returns on unworn, unwashed items in their original condition within 14 days of delivery. Items must have all original tags attached. To initiate a return, please contact our team via the Contact page with your order number and reason for return.

Can I exchange an item for a different size?

Yes, exchanges are welcome subject to availability. Please reach out to our concierge team as soon as possible so we can reserve your preferred size. Exchanges are processed once the original item is received and inspected.

Order Tracking

How do I track my order?

Once your order ships, you will receive a confirmation email containing your tracking number. You can use this to monitor your delivery in real time via the carrier's website. If you have not received a tracking email within 3 business days of ordering, please contact us.

 

How can I contact the Style Vines team?

We are available via our Contact page, where you will find options for WhatsApp Concierge, VIP Support, and general enquiries. We aim to respond to all messages within one business day.